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Hotels · Al Madinah · ★

Clouds Hotel

📍 الامير مقرن بن عبدالعزيز, 42314 Al Madinah, Saudi Arabia · Show on map

Exceptional759 reviews9.1

Photos: Booking.com

  • Internet
  • Hot tub
  • Air conditioning
  • Lift
  • 24-hour front desk
  • Family rooms

About the property

Clouds Hotel is located in Al Madinah. With free WiFi, this 1-star hotel has a shared lounge and a terrace. The hotel features a hot tub and room service.

The hotel will provide guests with air-conditioned rooms with a wardrobe, a kettle, a fridge, a safety deposit box, a flat-screen TV and a private bathroom with a bidet.

Speaking Arabic, English, Spanish and French, staff are willing to help at the 24-hour front desk.

Prince Mohammad bin Abdulaziz International Airport is 17 km away.

Type
Hotels ★1-star rating
Location
Al MadinahAl Madinah Al Munnawarah Province
Guest rating
9.1 / 10Exceptional · 759 reviews
Check-in
from 16:00until 18:00
Check-out
by 14:00
Pets
Not allowed
Languages spoken
Arabic, English, Spanish, French, Hindi, Italian

Breakfast

Style Buffet

Dietary options Halal

  • Bread
  • Butter
  • Cheese
  • Eggs
  • Yogurt
  • Jam

Good to know

  • This property will not accommodate hen, stag or similar parties.

Prices and availability

Pick your check-in then check-out date and we work out the price of your stay. Price per night for 2 adults, from Booking.com.

Prices are checked in euros and converted at the 11 Nov 2026 exchange rate, as a guide only: Booking.com shows the exact amount. Exchange rates: European Central Bank, Rates By Exchange Rate API

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Rooms and units

Rooms and photos from the property’s Booking.com page.

Facilities and services

  • Internetfree
  • Hot tub
  • Air conditioning
  • Lift
  • 24-hour front desk
  • Family rooms
  • Terrace
  • Non-smoking

Wellness

  • Private hot tub
  • Public bath free

Kitchen

  • Cleaning products
  • Electric kettle
  • Refrigerator

Room amenities

  • Clothes rack
  • Socket near the bed

Bedroom

  • Linen
  • Wardrobe or closet

Bathroom

  • Bath or shower
  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Slippers
  • Toilet
  • Toilet paper
  • Towels

Media & Technology

  • Flat-screen TV
  • Satellite channels
  • TV
  • Telephone

Internet

  • Internet services free

Parking

  • Parking nearby

Outdoors

  • Outdoor furniture
  • Terrace

General

  • Air conditioning
  • Carbon monoxide detector
  • Facilities for disabled guests
  • Family rooms
  • Lift
  • Non-smoking rooms
  • Non-smoking throughout
  • Private entrance
  • Soundproof rooms
  • Soundproofing
  • Tile/marble floor

Reception services

  • Invoice provided

Services

  • 24-hour front desk
  • Daily housekeeping free
  • Express check-in/check-out free
  • Fax/photocopying free
  • Private check-in/check-out
  • Room service free
  • Shared lounge/TV area
  • Wake-up service

General accessibility

  • Emergency cord in bathroom
  • Toilet with grab rails
  • Upper floors accessible by elevator
  • Visual aids: Braille
  • Visual aids: Tactile signs

Wheelchair accessibility

  • Some units are wheelchair accessible

Safety & security

  • 24-hour security
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguishers
  • Key card access
  • Safety deposit box
  • Security alarm
  • Smoke alarms

From the property’s Booking.com page. “Extra charge”: a fee may be payable on site.

Guest ratings

9.1 Exceptional759 reviews

Rated higher than 80% of rated properties in Al Madinah

Highlights

  • Cleanliness
  • Facilities
  • Comfort
  • Staff 9.5+0.9
  • Facilities 9.2+1.0
  • Cleanliness 9.4+1.0
  • Comfort 9.4+1.0
  • Value for money 8.6+0.4
  • Location 9.1+0.8
  • Wi-Fi 8.1

Average in Al Madinah · 669 rated properties

Ratings from Booking.com guests who stayed at the property.

Guest reviews

10.0 ExceptionalAverage of these 10 reviews

  • DeeqaSaudi Arabia · 21 Jan 2026 10Exceptional

    Liked : It is an.amazing hotel with an amazing staff. My family stayed there and loved it..

    We will definitely come back to this hotel..

    We also liked how they quickly respond to you unlike other hotels.

    • Solo traveller
    • Two-Bedroom Suite
  • AdanUnited Kingdom · 14 Dec 2025 10Exceptional

    I think this was one of those hidden gems, quiet tucked away and very cosy and reliable

    Liked : Very modern and clean, the staff were very helpful and the accommodation was very cosy and comfortable. The breakfast was minimal but overall good experience.

    Disliked : The breakfast was minimal but overall good experience.

    • Superior King Room
  • AliUnited States · 12 Jul 2025 10Exceptional

    Liked : a place that is close to all services. I thank the reception staff. It was a beautiful stay😍😍

    • Deluxe King Room
  • ChristophoneUnited States · 7 Jul 2025 10Exceptional

    Liked : a special place close to all services
    It was a nice stay .

    Disliked : Nothing

    • Deluxe King Room
  • AboSaudi Arabia · 5 Jul 2025 10Exceptional

    Best Experience in Medina

    Liked : Great location 👌
    All restaurants are within walking distance.
    Amazing room.

    Disliked : AC was too cold.

    • Superior King Room
  • ArminJordan · 3 Jul 2025 10Exceptional

    a Place That Feels Like Home and Leaves a Beautiful Memory ✨️

    Liked : I stayed at Clouds Hotel with my friend Ahmed, and it was a pleasant experience from the moment we arrived. We checked in around midnight, and Mr. Ali at the reception handled the process professionally and kindly upgraded our reservation — we truly appreciate his gesture.

    I would also like to thank the morning shift receptionist — unfortunately, I don't remember her name — but she was very polite, courteous, and welcoming, which gave our day a great start.

    The breakfast exceeded our expectations. While the variety wasn’t extensive, the items offered were carefully selected and of high quality. Many thanks to the chef and the management for maintaining such a standard.

    Overall, the hotel is beautiful and comfortable, and the hospitality in Al Madinah is as warm and genuine as ever. A wonderful stay, and we look forward to coming back again, God willing.

    Disliked : Nothing!!

    • Group of friends
    • Deluxe King Room
  • AbdukareemUnited States · 20 Jun 2025 10Exceptional

    Liked : A beautiful visit in every sense of the word, warm welcome, clean place and new furniture 😍

    • Deluxe King Room
  • DaniAustralia · 18 Jun 2025 10Exceptional

    Liked : My stay was very special, thank you for your cooperation with me during checkout and thank you to the staff 🙏🤍

    • Deluxe King Room
  • ZbaTürkiye · 22 Feb 2025 10Exceptional

    Happy peaceful

    Liked : Cause of ı need to go early for the tour I don’t had the chance to make the breakfast, general ı like the hotel the staffs was very kind so ı will tell anyone who ı know and visit Madina to book your hotel

    Disliked : The aria is not bad but for that price is a little far from the city so hope the price can be checked again

    • Group
    • Superior King Room
  • AbdulkareemSaudi Arabia · 8 Feb 2025 10Exceptional

    Liked : Excellent location, everything I need is in the surrounding

    Disliked : Excellent location, everything I need is in the surrounding

    • Solo traveller
    • Superior King Room

Reviews published on Booking.com by guests who stayed at the property.

Location

الامير مقرن بن عبدالعزيز, 42314 Al Madinah, Saudi Arabia

Directions

Things to see nearby

  • Knowledge Economic City 2.4 km7 min drive
  • Jabal Ahad Garden Park 3.2 km4 min drive
  • Dar Al Madinah Museum 3.9 km8 min drive
  • Al Madina Urban and Built Heritage Musuem 3.9 km8 min drive
  • Cave of Uhud 5.2 km7 min drive
  • King Fahad Garden 7.8 km13 min drive

Restaurants and cafés

  • Daria Coffee 100 m1 min walk
  • Dosh Cafe 340 m11 min walk
  • Indian Palace 750 m4 min drive
  • Cafe Nagies 780 m11 min walk
  • Steakhouse 1.0 km5 min drive
  • Apple Bee's 1.1 km5 min drive

Getting around

  • Al Haramain Train Station Madinah 5.2 km8 min drive
  • Prince Mohammad bin Abdulaziz International Airport 7.5 km10 min drive
  • Hejaj Al Bar Train Station 10 km16 min drive

Places and distances from Booking.com (straight-line distances, times are approximate). Map © OpenStreetMap contributors.

Other places to stay in Al Madinah

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