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2 Adults · 1 bedroom

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Latest Customer Reviews

Based on latest verified stays

A

Annika

07/09/2024 12:25:39

8/10
Positive Point:

"the location & some of the staff coffee eas good."

Negative Point:

the tapped beer needs somebody with knowledge how to do it.

W

Watts

18/03/2026 07:32:54

9/10
Positive Point:

"Great location Resort style feels very open had great outlook one of nicest in the town"

Negative Point:

Nothing really

P

Peter

14/03/2026 14:14:50

9/10
Positive Point:

"I had a really great stay here; the staff were friendly and helpful, my room was spacious and very comfortable; the breakfast buffet was tasty and varied and the two restaurants served excellent food. Despite the high quality and fact Kempinski is an international premium brand, the room rates and restaurant prices were very reasonable"

Negative Point:

Please note the hotel is about a 30 minute walk from the main square and public taxis are very few. To get around, you need to have a Mongolian SIM to use the taxi apps, master the bus system, of hitchhike

I

Ievgen

16/02/2026 08:39:20

9/10
Positive Point:

"I had a great stay at Tulip Hotel. Room 105 was cozy, clean, spacious, and bright. The bed was large and very comfortable, the room was very clean and nice , and everything felt well maintained. I also really liked the stylish and cozy bar area. The interior design is beautiful and thoughtfully done. You can clearly see the creative ideas behind the concept, all focused on making guests feel comfortable. The team work of the staff is impressive. Service is smooth and professional. The food is delicious, breakfasts and lunch were excellent. The spa area is another highlight, especially the hammam and the pool with refreshing ice cold water.Wonderful! Overall, a very comfortable and welcoming hotel that fully deserves a high rating. I would definitely stay here again."

Negative Point:

The only downside is the soundproofing. You can hear what is happening in the hallway, especially when guests check in or out or use the shower nearby. The room 105 could benefit from better noise insulation.

K

Kristy

17/02/2024 16:35:33

10/10
Positive Point:

"Beautiful grounds, pools, beach. Hotel was beautifully designed. Very large rooms. Amazing staff. So friendly."

Negative Point:

Nothing

L

Losalini

15/03/2026 22:55:41

10/10
Positive Point:

"The bed was amazing, i slept well and that was the best part especially being jet lagged. The kids loved the breakfast spread so that was a plus. They really enjoyed their stay, im glad to have booked it and wouls definitely come again and recommend to friends."

Negative Point:

Aucun.

A

Annalisa

17/01/2024 20:20:37

10/10
Positive Point:

"The staff was amazing, friendly and accommodating. The restaurants on site were delicious and the wait staff was knowledgeable and friendly."

Negative Point:

I have no constructive feedback.

L

Lauriane

13/02/2025 04:37:25

10/10
Positive Point:

"Beautiful room room with view on the pool and the ocean. All comfort included, the free shuttle to the city center or to the airport is very valuable, the staff was very kind and professional ! Would definitely come back :)"

Negative Point:

Note that the breakfast is in extra but exquisite !

C

Corin

16/05/2025 10:40:53

10/10
Positive Point:

"Excellent location. ALL the staff were incredibly friendly and welcoming. Near to the American Memorial Park and if you want to book a tour of Saipan, I can recommend Walt at Discover Saipan. He gave me a superb tour of Saipan and Tinian and can collect from the hotel. Delicious dinner in the Terrace restaurant. Several pools and one of them is large enough to swim lengths and is open till late. I wish I could have stayed a bit longer!"

Negative Point:

Everything was perfect.

T

Teresa

11/03/2026 13:12:39

9/10
Positive Point:

"Good location. Staff friendly. Comfortable room and good breakfast"

Negative Point:

N/A

M

Michele

28/01/2026 13:06:51

9/10
Positive Point:

"A lovely quiet residential neighbourhood . Lots of birds in the garden . Lovely pool and outdoor seating area. We could walk out of our room to the pool and terrace. Marian looked after us very well ."

Negative Point:

Maybe a little far from services but nothing else .

F

Federico

18/03/2026 13:31:18

9/10
Positive Point:

"The management, in particular Bruno The bed The views"

Negative Point:

Aucun.

G

Gaynor

03/03/2026 20:42:48

10/10
Positive Point:

"We stayed in a club room which gave us access to the Club Lounge. The lounge was excellent great food all day and the staff were exceptional. When you consider we were trapped in the Hotel because of the war we could not have been in a better place. Everyone was caring and so helpful. Wonderful Hotel made so by the staff"

Negative Point:

Nothing

R

Richard

16/05/2023 17:31:30

10/10
Positive Point:

"We had a great experience at Ibis. The staff was super friendly and we left very impressed. Muchas gracias."

Negative Point:

Aucun.

B

Beccy

19/02/2026 12:52:19

10/10
Positive Point:

"Excellent location. We were upgraded to a junior suit which was really great. It was perfectly clean and very comfortable. I highly recommend this hotel."

Negative Point:

Aucun.

C

Curgenven

10/03/2026 15:19:01

8/10
Positive Point:

"Traditional hotel with very relaxed atmosphere. Family owned and staff who were absolutely lovely. Funny, friendly and helpful. Quite quirky with a definite African ambience. Not trying to be too perfect!! Close to the beach in a quiet area. Super pool with stress free feeling as quite shallow and never busy. Surrounded by beautiful gardens and visited regularly by cheeky monkeys."

Negative Point:

A lack of written information describing amenities. Mosquitos can be a problem if you normally suffer after being bitten.

V

Vlad

16/02/2026 09:57:46

10/10
Positive Point:

"Excellent! Very clean, very comfortable, the staff was extremely friendly, the breakfast is very good Parking lot is big so that you can prak easily The spa is very good!"

Negative Point:

The Spa could have been a little bigger, but it’s good the way it is.

A

Akisd

10/03/2026 18:13:21

9/10
Positive Point:

"The bed was quite comfortable. The location was excellent. Overall, it offered good value for money for basic necessities."

Negative Point:

It would be appreciated if amenities such as a kettle could be provided.

Y

Yat

17/03/2026 12:49:20

9/10
Positive Point:

"Authentic building, clean and quiet. Quite a backyard of hustle Thamel. Spacious room, stable hot shower, the eco-conscious parts were highlights! The staff were more than helpful! Pitifully we just stayed for 2 nights and missed the yoga class. We had dinner and it was worth trying!"

Negative Point:

Aucun.

M

Michael

09/03/2026 06:08:28

10/10
Positive Point:

"The location looking over the water hole is excellent and the assistance from the team member was brilliant"

Negative Point:

Nothing

O

Olivia

28/11/2025 21:47:48

8/10
Positive Point:

"The staff were welcoming and friendly. The room was clean and the beds comfortable. There was a hot, good pressure shower. It’s in a great location for the bus station. The breakfast, which was 5€ extra each, was especially delicious and really set us up for the day."

Negative Point:

Aucun.

T

Triena88

19/03/2026 15:06:38

9/10
Positive Point:

"Everything was lovely. And as a bonus we got upgraded. Loved the stay."

Negative Point:

Aucun.

M

Majdy99

14/10/2023 16:51:58

10/10
Positive Point:

"All waz super....super person ...here no racism....😅😅😅"

Negative Point:

Aucun.

M

Mohammed

04/12/2025 23:23:25

8/10
Positive Point:

"Room size, easy checkout and checkin, polite staff, and the different restaurants they have."

Negative Point:

The quality of toileters should be better. The mini bar was empty and needed to ask for water at around 3:00 AM. Lastly, the price is a bit high.

R

Ravele

03/12/2025 11:23:54

8/10
Positive Point:

"The hotel was great, and the network at the conference facilities were great!"

Negative Point:

The conference facility was great!

C

Corin

16/05/2025 10:40:53

10/10
Positive Point:

"Excellent location. ALL the staff were incredibly friendly and welcoming. Near to the American Memorial Park and if you want to book a tour of Saipan, I can recommend Walt at Discover Saipan. He gave me a superb tour of Saipan and Tinian and can collect from the hotel. Delicious dinner in the Terrace restaurant. Several pools and one of them is large enough to swim lengths and is open till late. I wish I could have stayed a bit longer!"

Negative Point:

Everything was perfect.

P

Polina

23/02/2026 10:55:28

10/10
Positive Point:

"Thank you very much for your rest! The place is great, breakfasts are delicious, there is a hall and a swimming pool, which was important for us! Very friendly staff!"

Negative Point:

Aucun.

C

Colin

07/03/2026 15:12:42

8/10
Positive Point:

"Room size is good sea view is great staff are brilliant right next to the Gozo ferry terminal and bus station"

Negative Point:

Bathrooms deffinately need up dating, carpets in the corridors need taking out and tiles flooring put down there’s really nothing around such as shops, places to eat it is deffinately the last stop before the ferry terminal

S

Sarah

20/02/2026 09:14:16

10/10
Positive Point:

"The hosts were very friendly and helpful. They gave us good advice about the city and where to eat and drink. The recommendations were spot on! There was tea and coffee in the room. Lovely to be in a family run hotel that showed care to the building and the visitors."

Negative Point:

Aucun.

A

Andreia

01/02/2026 09:22:15

9/10
Positive Point:

"it’s clean, convenient, shirt walking distance to interesting spots in town, nice swimming pool and views, comfortable bedding, very nice staff"

Negative Point:

this could be improved: -the beach has a lot of potential, buiding a nice peer with stairs for a sea swim would make it much better -there isnt enough shade in the garden and the sun is punishing -the trees on the beach have fruits that hurt when falling, as part of garden maintenance they should be shuffled to drop the fruits upfront -the restaurant options both for breakfast, meals and snacks, leaves out a lot of the good things of Sao Tome. Look at your competitor Riu, for instance, they always have a section with local treats

F

Faik

02/03/2026 09:50:06

9/10
Positive Point:

"Hotel upgraded my room, they gave me a delux room instead of standard room. We've got dinner in the restaurant of the hotel. It was excellent!"

Negative Point:

Furniture and rugs are a little old. Needs to be renewed.

D

Dilly

17/03/2026 21:12:01

8/10
Positive Point:

"The staff were very friendly and accommodating. We had a problem with the heating in the room and on the third night they changed us to another room, which was great."

Negative Point:

The first room we had was very cold as the heating was not working.

G

Gabriel

05/05/2025 03:41:56

10/10
Positive Point:

"The hotel is in a very central location, meaning that you can easily navigate by foot or by taxi to many of the malls that you are close by. The breakfast is amazing and sufficiently varied to satisfy most palates."

Negative Point:

Aucun.

F

Florence

22/02/2025 10:50:57

8/10
Positive Point:

"Breakfast had a good variety Shuttle service to the airport"

Negative Point:

There is no wardrobe in the room and no hand tissue was provided. The price was very expensive for the room No shuttle to pick up from the airport

S

Selman

10/11/2025 07:16:55

10/10
Positive Point:

"The receptionist lady was awesome Hatts off to her for her guest friendly attitude."

Negative Point:

Aucun.

A

Agnes

29/12/2024 06:20:18

9/10
Positive Point:

"location! love the showers with complete aminities"

Negative Point:

no parking space

J

Johanna

28/01/2026 12:09:12

9/10
Positive Point:

"+ Very friendly and helpful staff! Always smiling and polite. Breakfast is great value. Location is perfect for me. I very much enjoyed the swimming pool and there's a small gym too. I have stayed there 3 x."

Negative Point:

Some of the bathrooms should be renovated, one leaked water even to the mainroom, which was dangerous. Even others have humidity damages and small cockroaches. I was twice bitten by insects during the night, probably bedbugs or ants, and had to ask the staff to spray my room again. Some of the sheets are obviously not pure cotton and itchy.

J

Jay

14/01/2026 21:44:26

10/10
Positive Point:

"I appreciated being moved to a room with it's own kitchen, common room and bedroom. It catered to my needs perfectly."

Negative Point:

None

S

Skenson

18/08/2025 13:47:20

8/10
Positive Point:

"I enjoyed the ocean view of my room and the location is very convenient, and easy to go anywhere."

Negative Point:

I think the beds need to upgrade, comparing with other hotels where I recent stayed.

M

Margaret

13/03/2026 16:51:16

8/10
Positive Point:

"Good location, friendly staff, clean and great breakfast."

Negative Point:

Aucun.

N

Ned

28/11/2025 22:59:10

9/10
Positive Point:

". Nice location. . The Novotel is linked and let me use their facilities free of charge. . Bed was very comfortable"

Negative Point:

. Breakfast spread is a bit limited . Shower temperature was inconsistent

A

Andreia

01/02/2026 09:22:15

9/10
Positive Point:

"it’s clean, convenient, shirt walking distance to interesting spots in town, nice swimming pool and views, comfortable bedding, very nice staff"

Negative Point:

this could be improved: -the beach has a lot of potential, buiding a nice peer with stairs for a sea swim would make it much better -there isnt enough shade in the garden and the sun is punishing -the trees on the beach have fruits that hurt when falling, as part of garden maintenance they should be shuffled to drop the fruits upfront -the restaurant options both for breakfast, meals and snacks, leaves out a lot of the good things of Sao Tome. Look at your competitor Riu, for instance, they always have a section with local treats

D

Daniel

26/02/2026 07:10:06

10/10
Positive Point:

"The staff were amazing! They could not do enough. They were so helpful and made our stay one of the most memorable in 15 years of travel. If you are visiting Petra you need to stay here! The rooms are fantastic and the breakfast sets you up for a great day of hiking around Petra."

Negative Point:

Nothing. Everything was perfect!

A

Arul

07/03/2026 06:02:13

9/10
Positive Point:

"The location and the Taj standards that has been maintained inspite of it being a old property makes you feel nice and comfortable! The hospitality shown by their staff was a class above!!"

Negative Point:

Aucun.

S

Santhu

14/02/2026 10:22:36

10/10
Positive Point:

"The staff Mr fareed, seeni were very helpful and they understand the client need and response to the service immediately.. Clean rooms"

Negative Point:

Aucun.

N

Norbert

02/03/2026 08:13:00

8/10
Positive Point:

"Basic room, a bit outdated, but for one/two nights ok, a lot of shops and supermarkets nearby, friendly staff, cheap price"

Negative Point:

Aucun.

P

Pucha

17/02/2026 00:26:06

10/10
Positive Point:

"We love the vibes, so comfy, so beautiful set up in receptionist area and beautiful view from the restaurant and our room."

Negative Point:

The food price quite high in their restaurant

A

Andres

09/02/2026 21:33:04

10/10
Positive Point:

"Everything about this hotel exceeded expectations! The rooms were spacious, comfortable, and well-appointed. The location is absolutely perfect - right near Plaza de Armas, making it easy to walk to all the main restaurants, shops, and tour starting points. The high-end restaurant on-site offers excellent food and service, which was very convenient. Having a spa available at the hotel was a wonderful amenity - perfect for relaxing after exploring the city. The staff were incredibly helpful, friendly, and went out of their way to ensure we had a great stay. They provided excellent recommendations and assistance with arranging tours."

Negative Point:

Honestly, there's nothing to complain about. The hotel delivered on all fronts and provided an exceptional experience throughout our stay.

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