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Hotels · Zermatt · ★★★★

the rex

📍 Riedstrasse 9, 3920 Zermatt, Switzerland · Show on map

Exceptional457 reviews9.3
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Photos: Booking.com

  • Internet
  • Swimming pool
  • Spa
  • Restaurant
  • Bar
  • Lift

About the property

Situated a 10-minute walk from the cable cars in Zermatt, the family-run Hotel Rex offers an exclusive spa area including an indoor pool, a hot tub, 2 saunas, a steam bath and a solarium. All shops and restaurants can be reached within a short walk.

The rooms and large suites of the Hotel Rex are equipped with cable TV, bathrobes and slippers. Some rooms offer views of the Matterhorn Mountain. Free WiFi is available throughout the property.

The Hotel Bar with an open fireplace is ideal for a drink after a day of skiing in the mountains. A breakfast buffet is available daily between 7:30 and 11:00.

On arrival and departure, the Rex hotel offers a free pick-up from the Zermatt Train Station or the village entrance.

Type
Hotels ★★★★4-star rating
Location
ZermattCanton of Valais
Guest rating
9.3 / 10Exceptional · 457 reviews
Check-in
from 15:00until 00:00
Check-out
by 11:00
Pets
Not allowed
Languages spoken
German, English, French, Italian

Breakfast

Style Buffet, À la carte

Cuisine Continental

Dietary options Vegetarian, Vegan, Gluten-free

  • Bread
  • Pastries
  • Pancakes
  • Butter
  • Cheese
  • Cold meat
  • Eggs
  • Yogurt
  • Fruit
  • Local specialities
  • Cooked/warm meals
  • Jam
  • Cereal

Accepted payment methods

  • American Express
  • Visa
  • Mastercard
  • Maestro
  • Cash only

Good to know

  • Please note that Zermatt is a car-free resort. You need to park your car in Täsch and proceed by train for the last 4 kilometres.
  • Please note that the free transfer from and to the train station is available from 07:00 to 19:00, one way on the day of arrival and departure. Please inform the property about your expected arrival time to arrange it.

Prices and availability

  • From£307cheapest night in the next 30 days
  • Usually£334typical price per night
  • Weekday / weekend£388 · £404+4% at weekends
  • Availability47 %of nights still available in the next 30 days

Pick your check-in then check-out date and we work out the price of your stay. Price per night for 2 adults, from Booking.com.

Prices are checked in euros and converted at the 11 Nov 2026 exchange rate, as a guide only: Booking.com shows the exact amount. Exchange rates: European Central Bank, Rates By Exchange Rate API

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Rooms and units

Rooms and photos from the property’s Booking.com page.

Facilities and services

  • Internetfree
  • Swimming poolfree
  • Spafree
  • Restaurant
  • Bar
  • Lift
  • Family rooms
  • Shuttlefree

Wellness

  • Foot bath
  • Hammam free
  • Indoor swimming pool free
  • Private hot tub free
  • Sauna free
  • Spa & wellness centre free
  • Spa facilities
  • Spa lounge/relaxation area
  • Steam room
  • Sun loungers or beach chairs

Kitchen

  • Electric kettle

Room amenities

  • Socket near the bed

Bedroom

  • Linen
  • Wardrobe or closet

Bathroom

  • Bath or shower
  • Bathrobe
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Slippers
  • Toilet
  • Toilet paper
  • Towels

Media & Technology

  • Cable channels
  • Flat-screen TV
  • TV
  • Telephone

Internet

  • Internet services free

Food & Drink

  • Bar
  • Coffee house on site
  • Kid-friendly buffet
  • Minibar
  • Restaurant
  • Special diet menus (on request)
  • Wine/champagne

Outdoors

  • Garden
  • Outdoor fireplace
  • Outdoor furniture
  • Sun terrace
  • Terrace

Ski

  • Ski pass vendor
  • Ski storage free

Entertainment & family services

  • Board games/puzzles

General

  • Allergy-free room
  • Designated smoking area
  • Family rooms
  • Heating
  • Lift
  • Non-smoking rooms
  • Non-smoking throughout
  • Shared lounge/TV area
  • Shuttle service free
  • Wake up service/Alarm clock
  • Wake-up service

Reception services

  • Concierge service
  • Express check-in/check-out free
  • Invoice provided
  • Luggage storage free
  • Private check-in/check-out
  • Tour desk

Cleaning services

  • Daily housekeeping free
  • Dry cleaning extra charge
  • Ironing service extra charge
  • Laundry extra charge

Transport

  • Public transport tickets extra charge

Activities

  • Hiking free
  • Skiing

Business facilities

  • Fax/photocopying free

Safety & security

  • CCTV in common areas
  • CCTV outside property
  • Fire extinguishers
  • Key access
  • Key card access
  • Safety deposit box free
  • Security alarm
  • Smoke alarms

From the property’s Booking.com page. “Extra charge”: a fee may be payable on site.

Guest ratings

9.3 Exceptional457 reviews

Rated higher than 59% of rated properties in Zermatt

Highlights

  • Staff
  • Location
  • Wi-Fi
  • Staff 9.7+0.5
  • Facilities 9.3+0.2
  • Cleanliness 9.5+0.2
  • Comfort 9.5+0.2
  • Value for money 8.7
  • Location 9.5+0.4
  • Wi-Fi 9.4+0.3

Average in Zermatt · 454 rated properties

Ratings from Booking.com guests who stayed at the property.

Guest reviews

10.0 ExceptionalAverage of these 10 reviews

  • VictorBulgaria · 15 Mar 2026 10Exceptional

    Perfect for winter or summer vacation

    Liked : Very kind staff
    Very clean.
    Excellent spa and a swimming pool where you can swim.

    Disliked : -

    • Superior Double Room with Matterhorn View
  • AnnabelleUnited Kingdom · 15 Mar 2026 10Exceptional

    Liked : Fantastic facilities, impeccable service. 10/10

    • Double Room with Balcony
  • GuilhemSwitzerland · 21 Jan 2026 10Exceptional

    Liked : Great breakfast! Amazing hotel — I’ve stayed there a few times already.

    • Junior Suite with Matterhorn View
  • ViliusLithuania · 20 Jan 2026 10Exceptional

    Luxury in details!

    Liked : The hotel experience was exceptional. The staff super professional and knows everything to detail. They have well read the needs and knew everything one step ahead. Special applause to Katie in reception!
    The spa is super calm and relaxing, there is no time limits to enjoy it during the whole day.

    Disliked : The bed matrase was super soft and comfortable but it has been a bit worn so one side of it was lover than the other. It would need to be replaced and I am sure the hotel will solve it asap (room 46)

    • Queen Room
  • KelseyAustralia · 15 Jan 2026 10Exceptional

    Perfect cosy ski getaway spot

    Liked : Perfect relaxing ski getaway. Staff were amazing and so helpful. Facilities were beautiful, with the spa being a highlight. Breakfast was excellent, as was the onsite bakery.

    Disliked : Nothing

    • Double Room with Matterhorn View
  • DylanUnited Kingdom · 1 Jan 2026 10Exceptional

    Unreal atmosphere with friendly staff

    Liked : An unreal winter ski hotel – everything about the stay was exceptional. The location was perfect for skiing, with easy access to the slopes and stunning snowy mountain views. The hotel was warm, cozy, and beautifully set up for winter, making it the perfect place to relax after a day on the mountain. The atmosphere, comfort, and overall experience exceeded expectations. Would absolutely stay again.

    Disliked : Nothing, could do with a Gym though!

    • Junior Suite with Matterhorn View
  • ChristineUnited Kingdom · 20 Dec 2025 10Exceptional

    Magical, unforgettable and a beautiful honeymoon

    Liked : Beautiful decor, magical feel, amazing staff and breakfast.

    Disliked : Nothing, it was perfect.

    • Double Room with Matterhorn View
  • FarazSwitzerland · 3 Dec 2025 10Exceptional

    beautiful place & staff

    Liked : Incredible hotel and service from all staff. the staff make it very special for you. Hotel is beautiful and makes it truly cozy to relax.

    Disliked : nothing

    • Family with young children
    • Deluxe Suite with Matterhorn View
  • AmandaAustralia · 6 Nov 2025 10Exceptional

    I would definitely stay there again.

    Liked : we had a room with a Matterhorn view in a perfect location, just off the main centre. breakfast was brilliant, yummy yogurt, fruits, eggs and of course the excellent homemade baked goods. the indoor pool, with a spa and sauna was amazing. staff were really friendly and helpful

    Disliked : nothing

    • Double Room with Matterhorn View
  • HirthSwitzerland · 5 Oct 2025 10Exceptional

    Lovely stay

    Liked : Rooms are cozy and very clean. The staff was lovely and forthcoming.
    The breakfast was absolutely amazing - fresh local/swiss products.
    The spa was very nice with different saunas, a whirlpool and normal pool.

    Disliked : Nothing

    • Solo traveller
    • Standard Single Room

Reviews published on Booking.com by guests who stayed at the property.

Location

Riedstrasse 9, 3920 Zermatt, Switzerland

Directions

Things to see nearby

  • Matterhorn on site
  • Matterhorn Museum 280 m4 min walk
  • Zermatt-Sunnegga 490 m8 min walk
  • Wolli Land - Spielplatz 510 m8 min walk
  • Zermatt - Furi Ski Lift 650 m9 min walk
  • Matterhorn Express Gondola 650 m9 min walk

Restaurants and cafés

  • Pizzeria Roma on site
  • Restaurant Schäferstube on site
  • Restaurant Avena 60 m1 min walk
  • Papperla Pub 80 m1 min walk
  • Schneewittchen Club Zermatt 80 m1 min walk
  • Monoloco 100 m1 min walk

Getting around

  • Sunneggabahn Talstation 480 m7 min walk
  • Zermatt Railway Station 690 m10 min walk
  • Sion Airport 38 km

Places and distances from Booking.com (straight-line distances, times are approximate). Map © OpenStreetMap contributors.

Other places to stay in Zermatt

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