Resorts in Guatemala

"The food was nice ,the service an staff was excellent"

95% of staff speaks Spanish not to may no English

"We visited in the off season and the resort was very quiet. All the staff were very friendly and we loved all the facilities. We used the gym, had a couples massage, ate in every restaurant and enjoyed watching the waves on the sun loungers. The beds were the comfiest we stayed in and we loved our coconut welcome drinks! We were lucky enough to see a few turtles on our last day! Perfect location for arriving or leaving Samoa with just a $30 tala taxi ride."

We were sad the pool was closed but appreciate we were there in the off season and there was maintenance

"두번째방문인데 초4가되니까 즐길수있는 물놀이 액티비티가 다양해서 너무 만족스러웠어요 슬라이드, 포인트브레이크 등이 좋았구요 직원분, 클럽메이트 모두가 너무친절합니다!! 가족모두 즐겁게 놀다갑니다^^"

주변에 식당이없다보니 골드카드로 갔는데 식사를 그나마 괜찮은건 마젤란이었는데 3박동안 가려니 너무 질리더라구요 사이판pic처럼 좀더 다양한 레스토랑이 있었으면 좋겠어요

"Wow—that’s all I can say! Alexis is the best host ever. The location can't be beaten, and the same goes for the staff. You get proper 6-star service for a fraction of the price!"

Aucun.

"The staff were honestly so thoughtful and genuinely kind."

Aucun.

"The breakfast was excellent with a wide variety of food. The tropical gardens around the hotel were beautiful and larger than any hotel gardens I have seen elsewhere in Asia and very well maintained. In particular we would like to mention Mr Tony Tong the Hospitality Manager who was very helpful advising us on excursions and sorting out a serious travel problem (0ne railway ticket booked instead of two!)"

everything was fine

"Le Cadre et l’ambiance"

Rien

"Красива територія, ввічливий персонал, смачний сніданок. Для тих хто любить тишину."

Aucun.

"Stayed 5 nights in this absolute dream! 🤩 very well maintained, very high quality of rooms with attention to detail (freshly renovated beach bungalows), warm and welcoming atmosphere thanks to attentive staff who ensures a personal approach to their guests. The whole experience (from day trips to Tuherahera and snorkelling with manta rays) was all just over the top!"

Effectively ruined all our future holidays because nothing will ever compare 😅

"Room was clean. Exellent envirment with maintoun and water view. I chose the location since it is close Tramway and Flume Gorge."

The shower I used was really small.

"The location of the apartments is remarkably close to the beach. There is a sandy beach which was quite crowded. There are rocky beaches where you are practically alone on the beach, but we recommend good water shoes as the rocks are quite rough. We liked the big balcony and plenty of space in the apartment."

The apartments could do with a little renovation as they are already very outdated for this price. In our kitchen the counter had some water damaged and in the bathroom, there was water dripping.

"Workers are all gentle & generous; always smile on their face . Animation staff is top . Foods are very delicious & u find many varieties; the chef of the kitchen is exceptional. Thanks to Mouna & Thekra in the reception; they are very helpful."

Nothing

"Staff are friendly and helpful, and our room was good. The environment is beautiful, and we love the Rossmund golf estate."

There seems to be a lack of management oversight, with some areas for improvement. For example, one of the bath mats which was in place in front of the shower had holes in it - which really shouldn't happen. And there is a need for a "refresh" of the the rooms.

"Everything. It is in a fantastic location, is immaculately maintained, has a well equipped gym and indoor and outdoor pools and a great layout. The staff cannot do enough to make your stay exceptional."

Nothing, it was as close to being perfect as it is possible to be.

"Красива територія, ввічливий персонал, смачний сніданок. Для тих хто любить тишину."

Aucun.

"We are thankful for the wonderful Christmas week spent in villa Castoria. Marina Liptov. First of all, the accommodation itself: a nice family sofa, cosy fireplace, fully equipped kitchen, and a marvelous view to the mountains and winter river ❤️ The service is perfect!"

Aucun.

"Nice and modern hotel in country club style. Very professional and helpful staff. The room was clean and comfortable. Great option when travelling with car - plenty of parking space."

Breakfast selection was mediocre. Some small spa or sauna area would create extra value.

"Absolutely fabulous resort in a spectacular location. Every staff member was welcoming and helpful. Special shout out to Sala, Shadow, and Papu! But really, everyone was great."

Nothing to not like.

"אהבתי את השירות האדיב והיחס. המקום נהדר שקט למי שמחפש את השקט."

Aucun.

"The house warms up quickly with the air conditioner, which was very convenient. There were a few small issues: no shower curtain, and the shower threshold let water through, so the floor got wet while showering. The water heater was next to the bed and a bit noisy at night, but we simply turned it off before sleeping. We mentioned everything to the administrator, and he promised it would all be fixed. Overall, we had a positive impression. It was especially convenient to have a restaurant on-site — we could have breakfast there, grab something to take away, or enjoy a simple dinner. The food selection wasn’t huge, but it was more than enough for us."

Aucun.

"Lovely place to stay. They have a pond full of fish and my daughter had a great time feeding the fish during our stay."

Aucun.

"Josh, the owner and his ccrew are phantastic! Thanks for everything, we gonna miss you!"

Everything was lovely!

"Close to gondola and restaurant. Cosy and nice apartment."

Aucun.

"Everything was on par. A place I would definitely visit again and take friends too."

Aucun.

"Beautiful views. Quiet and well managed holiday centre"

I didn't realise when I booked it how far from Risor town it is - 19km! The address says Risor and unless you look on a map, you cannot know its not actually in Risor, and I needed to be in Risor, but didn't go there by car so ended paying for very expensive taxis. You have to have a car to stay here.

"the food, very clean, nice view of ghadira and friendly staff"

i was a bit disappointed for the all inclusive plus there was not much to choose from and every day almost the same items and some of the items unfortunately they weren’t fresh

"A very well kept resort with friendly and helpful staff, who can arrange trips on the nearby lake at reasonable rates."

The location is a little way out of town, but it's handy for the lake

"Outstanding Customer Service: "From the moment we arrived until departure, the staff exceeded expectations." "Exceptional customer service, with a commitment to making our stay comfortable." Cleanliness and Maintenance: "Rooms were spotless, and the facilities were well-maintained." "The hotel's cleanliness surpassed my expectations." Comfortable Accommodations: "Beds were exceptionally comfortable." "Rooms were spacious, well-appointed. Management: "Management promptly addressed any concerns we had." "The hotel's management team is dedicated to ensuring guest satisfaction.""

Nothing it a Perfect Place

"Beautiful view, with exceptional service. The staff is extremely friendly, makes a point of learning your name and providing the personal touch. A bit outside the busy Stone Town area, very close to the airport. Well priced."

The breakfast is a bit disappointing, would have loved a strong cup of coffee, but the rest of the menu is really enjoyable, and the great service more than makes up for the slightly under par breakfast.

"Fantastic little resort with super friendly staff and a superb kitchen."

Aucun.

"We are a couple and we love this spot, the cabins are cozy and cute and the surroundings are exceptional. If you want nice lunch, theres also a really tasty lunch buffet place very close, next to the gas station on the way to this place. We will come back next year!"

Aucun.

"Staff, hospitality and location. As said, all the staff were excellent, it is not possible to mention all the staff by name. The only name which I remember was Carla Sasa but this does not put the rest of the staff in a different category."

Illumination in the room