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2 Adults · 1 bedroom

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Latest customer reviews

Based on the latest verified stays

G

Gary

27/03/2025 07:20:34

10/10
Positive point:

"The staff and Management team were very helpful and looked after me as being a solo traveler and first time Burundi ."

Negative point:

Clean and tidy and a great swimming pool , great food and cold beer.

A

Ahmed

31/01/2026 11:58:58

9/10
Positive point:

"The hotel staff arranged my visit to the great wall. If not I would have missed this.."

Negative point:

Aucun.

N

Neil

12/03/2026 16:43:26

9/10
Positive point:

"great location , easy to reach by taxi/car very pleasant staff good shower !!"

Negative point:

nothing

G

Gilles

19/02/2026 09:26:48

10/10
Positive point:

"Une douce ambiance dès l'arrivée, une jolie chambre adorablement décorée pour la St Valentin, un personnel au petit soin sont là pour vous accueillir. La chambre est magnifique et je fais un petit feu dans le poêle pour notre plus grand plaisir. Une belle table au restaurant le soir, toujours dans une douce ambiance campagnarde et distinguée. Un séjour d'une nuit en tout point remarquable."

Negative point:

rien

H

Haley

24/11/2025 05:12:40

10/10
Positive point:

"Beautiful location, great restaurant, updated rooms, friendly staff"

Negative point:

The need for transportation if you wanted to go anywhere else.

A

Annika

07/09/2024 12:25:39

8/10
Positive point:

"the location & some of the staff coffee eas good."

Negative point:

the tapped beer needs somebody with knowledge how to do it.

L

Lea

13/12/2025 13:13:58

9/10
Positive point:

"Perfekt, rimeligt billigt overnatningssted. skulle til julefrokost. Der var dog en detalje, der ikke var i orden, da vi ankom om natten, men vi fandt ud af det med Sleep-in."

Negative point:

Aucun.

S

Sonia

08/01/2026 19:34:12

10/10
Positive point:

"Steps away to beach. The restaurant/bar serves delicious food and drinks. The staffs were friendly and ready to help with anything. Will definitely return again."

Negative point:

Aucun.

K

Krystian

20/11/2025 15:21:41

9/10
Positive point:

"Centricallh located comfortable little hotel in Thimphu"

Negative point:

all was ok

D

Daniel

26/02/2026 07:10:06

10/10
Positive point:

"The staff were amazing! They could not do enough. They were so helpful and made our stay one of the most memorable in 15 years of travel. If you are visiting Petra you need to stay here! The rooms are fantastic and the breakfast sets you up for a great day of hiking around Petra."

Negative point:

Nothing. Everything was perfect!

G

Gabriela

09/02/2026 04:19:23

9/10
Positive point:

"La habitación era amplia, el aire funcionaba bien, la cama era muy cómoda. El desayuno básico pero rico. El personal amable."

Negative point:

Por ahí tener un colcha de verano o similar. Y que el baño tenga cortina a fin de que no se moje todo al bañarse. Igual todo correcto.

P

Patrick

05/06/2025 21:58:26

8/10
Positive point:

"Our NGO had a conference in the hotel. the staff was excellent in preparing the conference room and addressing out needs. The conference catered food was excellent. I stayed in the hotel for 2 weeks and had breakfast every day. After the first 2 days, I realized that one could order eggs or omelet. Which was fine but why didn't they tell me at the beginning? Fruit selection was good. Coffee was also good. the wam milk for coffee was frequently empty but refilled on request."

Negative point:

listed massage available but told this was not the case.

D

Douglas

03/03/2026 07:07:36

9/10
Positive point:

"Our beach attendant, Tevin, looked after our needs endlessly. A pleasure to know him."

Negative point:

Some of the dinner service staff were not particularly professional - demure, inattentive, lacking humour.. Not what you'd expect for such a high class establishment.

P

Polina

23/02/2026 10:55:28

10/10
Positive point:

"Thank you very much for your rest! The place is great, breakfasts are delicious, there is a hall and a swimming pool, which was important for us! Very friendly staff!"

Negative point:

Aucun.

A

Amy

05/03/2026 18:57:01

8/10
Positive point:

"Big room, it was clean, staff on reception very nice. Basic room but good value"

Negative point:

The area is absolutely manic, the actual car park entrance was difficult to find, bar very limited, staff on bar seemed disinterested until we paid the bill and gave a tip which cheered her up.

V

Vlad

16/02/2026 09:57:46

10/10
Positive point:

"Excellent! Very clean, very comfortable, the staff was extremely friendly, the breakfast is very good Parking lot is big so that you can prak easily The spa is very good!"

Negative point:

The Spa could have been a little bigger, but it’s good the way it is.

W

Will

16/03/2026 00:37:29

9/10
Positive point:

"Everything was good, enjoyed my 4 night stay. The bed was comfortable and the staff was very attentive and helpful! The airport transfer service was a real life saver!"

Negative point:

Nothing in particular. The hotel is a bit old and dated, but everything worked fine.

P

Patricia

20/12/2025 20:08:52

10/10
Positive point:

"Everything about the Chatrium was superb. From the staff to the room, the location, the service and the overall welcome. It was truly superb"

Negative point:

There was nothing at all to fislike

S

Sarah

08/02/2026 16:56:39

9/10
Positive point:

"The room, the pool & beach & the relaxing vibe. Staff were excellent"

Negative point:

It’s a bit way out to get to any bars or restaurants on foot- St.Lawrence Gap, £10 e/w, for amenities. Walk at your peril the roads & drivers are haphazard & it takes a good half hour if you’re relatively fit!

J

Jenpil78

12/03/2026 19:02:29

8/10
Positive point:

"A good option in Kolonia. There isn't too much else. Run by Chinese, and they have a restaurant that opens for lunch and dinner, they can do your laundry, and you can hire an SUV car through them too. The beds were comfy, and the TV could get YouTube. Bottled water provided. The air con worked well too. Walking distance from the airport, but they picked me up and stopped me off. Very kind."

Negative point:

The hotel looks a bit grim and unappealing from outside. Could do with a lick of paint, and cheering up.

M

Mawadze

19/03/2026 12:14:03

10/10
Positive point:

"I loved everything about the breakfast though I missed a few because I overslept 😂"

Negative point:

The pool wasn't working 💔🥹it was my first priority when I was booking the place,and they told me when I was already checking in🤦‍♀️

F

Federico

18/03/2026 13:31:18

9/10
Positive point:

"The management, in particular Bruno The bed The views"

Negative point:

Aucun.

I

Ismail

03/12/2025 07:14:01

10/10
Positive point:

"Hello, we wr upgraded to Avani Hotel and Casino. Beautiful place, reception and general service was excellent."

Negative point:

I want to thank the reservation office and reception for plan B and kind heart. You made our 3days in Maseru worthwhile.

H

Ho

05/12/2024 08:59:01

8/10
Positive point:

"Cleanliness of the room.Strong aircon and shower. Staffs helpful."

Negative point:

Aucun.

D

Daniel

26/02/2026 07:10:06

10/10
Positive point:

"The staff were amazing! They could not do enough. They were so helpful and made our stay one of the most memorable in 15 years of travel. If you are visiting Petra you need to stay here! The rooms are fantastic and the breakfast sets you up for a great day of hiking around Petra."

Negative point:

Nothing. Everything was perfect!

P

Pakoa

13/03/2026 01:34:00

8/10
Positive point:

"All in all the service provided by the hotel during my 3 night stay was amazing. All the services requires are available and event it is more convenient with the additional hospitality provided by our host of the meeting PNG Customs."

Negative point:

The only challenge I encounter which requires some improvement is the internet connectivity especially the WFI coverage and connectivity which at times it is very weak while in the room. Otherwise everything else provided by the hotel is exceptionally outstanding.

A

Afusat

19/03/2026 06:43:12

8/10
Positive point:

"Location was perfect for us and breakfast was good - not many choices but good."

Negative point:

The AC and the Fridge in our room were not working but immediately we reported, they were fixed.

P

Polina

23/02/2026 10:55:28

10/10
Positive point:

"Thank you very much for your rest! The place is great, breakfasts are delicious, there is a hall and a swimming pool, which was important for us! Very friendly staff!"

Negative point:

Aucun.

N

Nad

28/07/2024 13:31:53

9/10
Positive point:

"The location was great overall a very good place for abit of relax"

Negative point:

Mainly the location

P

Patrick

05/06/2025 21:58:26

8/10
Positive point:

"Our NGO had a conference in the hotel. the staff was excellent in preparing the conference room and addressing out needs. The conference catered food was excellent. I stayed in the hotel for 2 weeks and had breakfast every day. After the first 2 days, I realized that one could order eggs or omelet. Which was fine but why didn't they tell me at the beginning? Fruit selection was good. Coffee was also good. the wam milk for coffee was frequently empty but refilled on request."

Negative point:

listed massage available but told this was not the case.

D

Dimitri

05/03/2026 00:24:35

9/10
Positive point:

"The hotel is located in a quiet neighborhood. The rooms are clean and spacey. The bed is very comfortable and the internet is fast. The staff is very friendly and also gives tips for sightseeing tours. Breakfast is also available around noon. The quality-price relation is very good for this hotel. We would book this hotel immediately again."

Negative point:

There are no negative points.

A

Amber

08/03/2026 14:41:09

10/10
Positive point:

"cheap stay was perfect for a solo person looking for a comfy place to sleep"

Negative point:

the stairs was a little tricky would not recommend for a wheelchair

L

Losalini

15/03/2026 22:55:41

10/10
Positive point:

"The bed was amazing, i slept well and that was the best part especially being jet lagged. The kids loved the breakfast spread so that was a plus. They really enjoyed their stay, im glad to have booked it and wouls definitely come again and recommend to friends."

Negative point:

Aucun.

D

Diane

21/03/2025 07:09:42

9/10
Positive point:

"The room was spacious, clean and had a huge comfortable bed. The room also had amazing views of the sea, and islet de Gosier as well a cool terrace. Coffee facilities and air conditioning in the room. I loved the open air lounge/dining area too - very unique - the art exhibition added glamour! Then the private beach and pool was also a treat."

Negative point:

The beach area tables and lounges needs to be cleaned more regularly.

L

Lindo

15/03/2026 20:03:15

10/10
Positive point:

"The surrounding area and people were extremely friendly"

Negative point:

The fact I did not have remote for the gate to open the gate, had to rely on a car horn.

S

Sonia

08/01/2026 19:34:12

10/10
Positive point:

"Steps away to beach. The restaurant/bar serves delicious food and drinks. The staffs were friendly and ready to help with anything. Will definitely return again."

Negative point:

Aucun.

D

Diane

21/03/2025 07:09:42

9/10
Positive point:

"The room was spacious, clean and had a huge comfortable bed. The room also had amazing views of the sea, and islet de Gosier as well a cool terrace. Coffee facilities and air conditioning in the room. I loved the open air lounge/dining area too - very unique - the art exhibition added glamour! Then the private beach and pool was also a treat."

Negative point:

The beach area tables and lounges needs to be cleaned more regularly.

L

Lindo

15/03/2026 20:03:15

10/10
Positive point:

"The surrounding area and people were extremely friendly"

Negative point:

The fact I did not have remote for the gate to open the gate, had to rely on a car horn.

I

Ivy

11/11/2024 23:45:10

10/10
Positive point:

"Walking distance / Near to the Taman Marzuki theather. Plenty of food nearby too."

Negative point:

Probably just the traffic and noises makes by vendor as the hotel is opposite the national library. Hence many youngsters hangout there everyday and worst is over the weekend.

P

Peter

14/03/2026 14:14:50

9/10
Positive point:

"I had a really great stay here; the staff were friendly and helpful, my room was spacious and very comfortable; the breakfast buffet was tasty and varied and the two restaurants served excellent food. Despite the high quality and fact Kempinski is an international premium brand, the room rates and restaurant prices were very reasonable"

Negative point:

Please note the hotel is about a 30 minute walk from the main square and public taxis are very few. To get around, you need to have a Mongolian SIM to use the taxi apps, master the bus system, of hitchhike

J

Jurgen

12/01/2026 10:22:10

8/10
Positive point:

"Location is great, and rooms are nice and bed is good. Only the bathroom was old fashioned in the old rooms."

Negative point:

The food in the restaurant is ok but not the best and the waiters are slow. The breakfast is very poor and it is better to eat outside at 100% Natural. The reception did no tell us about the yoga which we missed. Also that did not tell us that we should book the whale trip in advance because now it was sold out and we had to book a private trip.

D

Dimitrios

27/07/2025 06:06:55

8/10
Positive point:

"It's on the beach, right as you want it to be at a place like Turks. The atmosphere is, in general, very cozy, and the overall premises work well. It gives out a relaxed mood and the sea in front of the hotel is superb. They actually provide ice free of charge, which eventually proved to be very helpful. The room was quite good and spacious. They are, though, a bit old, but they still provide a good stay, and everything worked as expected."

Negative point:

The service at the restaurant is quite slow. Some technical stuff in the rooms can be improved, such as the shower and the sockets.

V

Vlad

16/02/2026 09:57:46

10/10
Positive point:

"Excellent! Very clean, very comfortable, the staff was extremely friendly, the breakfast is very good Parking lot is big so that you can prak easily The spa is very good!"

Negative point:

The Spa could have been a little bigger, but it’s good the way it is.

M

Maxime

06/12/2025 12:49:32

8/10
Positive point:

"The design and decoration of the hotel. The flowers and the garden is beautiful and peaceful."

Negative point:

The lack of the cleanliness of the pool (because of breakfast nearby, lots of things fly away in it). Drinkable water in the bar was not free (4-star hotel)

G

Gaia

10/02/2026 20:49:15

8/10
Positive point:

"Fabulous location and lovely room with a view. Staff very friendly and helpful"

Negative point:

Food not so inspiring

N

Neil

12/03/2026 16:43:26

9/10
Positive point:

"great location , easy to reach by taxi/car very pleasant staff good shower !!"

Negative point:

nothing

Y

Yogesh

19/03/2023 09:23:04

8/10
Positive point:

"location, strong wifi, good air conditioning, nearby areas r very good for walking/running"

Negative point:

Very small rooms, food options r limited and very expensive, exchange rate at reception is very poor, toiletries in room is very limited, not easy to find a taxi, no mini markets/shops around.

A

Annika

07/09/2024 12:25:39

8/10
Positive point:

"the location & some of the staff coffee eas good."

Negative point:

the tapped beer needs somebody with knowledge how to do it.

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