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2 Adults · 1 bedroom

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Latest customer reviews

Based on latest verified stays

D

Darazi

01/01/2024 12:32:49

10/10
Positive point:

"The staff and managers were very kind and polite. The rooms and lobby is very clean. The WiFi was full free, but sometimes in some pleases signal was weak. The 24 hours drinking coffee , tea, cakes in lobby if very fantastic. U can use them free during 24 hours."

Negative point:

The lobby doesn't have any view to out ( I mean avenue and street ).

I

Ismail

03/12/2025 07:14:01

10/10
Positive point:

"Hello, we wr upgraded to Avani Hotel and Casino. Beautiful place, reception and general service was excellent."

Negative point:

I want to thank the reservation office and reception for plan B and kind heart. You made our 3days in Maseru worthwhile.

K

Kristy

17/02/2024 16:35:33

10/10
Positive point:

"Beautiful grounds, pools, beach. Hotel was beautifully designed. Very large rooms. Amazing staff. So friendly."

Negative point:

Nothing

E

Esalas27

30/01/2026 16:51:58

10/10
Positive point:

"The location is perfect if your intention is to visit the colonial city. The staff and the place are beautiful, we really enjoy our stay in this hotel"

Negative point:

All was good

B

Banu

18/03/2026 22:35:03

10/10
Positive point:

"Everything but specially the location, the comfortable beds, the rich breakfast"

Negative point:

Nothing

O

Olivia

28/11/2025 21:47:48

8/10
Positive point:

"The staff were welcoming and friendly. The room was clean and the beds comfortable. There was a hot, good pressure shower. It’s in a great location for the bus station. The breakfast, which was 5€ extra each, was especially delicious and really set us up for the day."

Negative point:

Aucun.

P

Pucha

17/02/2026 00:26:06

10/10
Positive point:

"We love the vibes, so comfy, so beautiful set up in receptionist area and beautiful view from the restaurant and our room."

Negative point:

The food price quite high in their restaurant

R

Ravele

03/12/2025 11:23:54

8/10
Positive point:

"The hotel was great, and the network at the conference facilities were great!"

Negative point:

The conference facility was great!

T

Thomas

14/02/2026 15:17:41

8/10
Positive point:

"Location was good, buffet breakfast was great, staff was great"

Negative point:

Beds had small split pillows instead of one big pillow.

K

Kenneth

09/03/2026 22:33:17

8/10
Positive point:

"Great room, very comfy bed, coffee machine and fridge. Gardens and pools well maintained and plenty of sun beds"

Negative point:

No bar, restaurant or coffee shop

F

Faik

02/03/2026 09:50:06

9/10
Positive point:

"Hotel upgraded my room, they gave me a delux room instead of standard room. We've got dinner in the restaurant of the hotel. It was excellent!"

Negative point:

Furniture and rugs are a little old. Needs to be renewed.

G

Gilles

26/01/2026 12:41:00

8/10
Positive point:

"We have enjoyed the bedroom, bathroom, bar, pool, outdoor facilities. During our stay, we appreciated the quality of services and reception by the staff."

Negative point:

The weakest part of the hotel is the restaurant catering for breakfasts and all meals: the place that looks like a canteen, is not welcoming. The prices for food are for too expensive. The food is good quality. Spiritless Hotel as it feels very empty.

P

Pavlo

31/12/2025 21:22:04

9/10
Positive point:

"The place all together is very good for staying with family for 3-5 days"

Negative point:

You need a car to get here and if you what to go somewhere else

L

Lisa

19/03/2026 06:20:09

10/10
Positive point:

"Fantastic location right in the heart of the city. Good Breakfast, friendly staff, we arrived and was allocated a double but was quickly changed to a Twin room."

Negative point:

Could not locate the pool.

C

Claire

02/02/2026 15:00:13

10/10
Positive point:

"Large hotel with really friendly and helpful staff."

Negative point:

Aucun.

S

Simo

14/03/2025 00:19:46

8/10
Positive point:

"Excellent location near the beach, making it easy to enjoy the surroundings. Good price-to-quality ratio, offering a budget-friendly stay."

Negative point:

No hot shower, which was inconvenient. Noisy installations that affected comfort (water pump, no well isolated for insects) The check-in process was a bit complicated, but since it's a family-run business, we were understanding.

C

Corin

16/05/2025 10:40:53

10/10
Positive point:

"Excellent location. ALL the staff were incredibly friendly and welcoming. Near to the American Memorial Park and if you want to book a tour of Saipan, I can recommend Walt at Discover Saipan. He gave me a superb tour of Saipan and Tinian and can collect from the hotel. Delicious dinner in the Terrace restaurant. Several pools and one of them is large enough to swim lengths and is open till late. I wish I could have stayed a bit longer!"

Negative point:

Everything was perfect.

P

Paul

15/03/2026 08:52:11

9/10
Positive point:

"Beautiful location and room overlooking Lake Wakatipu"

Negative point:

Access from the entry up the steps awkward with full luggage bags

N

Noémi

14/03/2026 19:21:59

10/10
Positive point:

"The breakfast was excellent. The location was perfect."

Negative point:

Aucun.

M

Mawadze

19/03/2026 12:14:03

10/10
Positive point:

"I loved everything about the breakfast though I missed a few because I overslept 😂"

Negative point:

The pool wasn't working 💔🥹it was my first priority when I was booking the place,and they told me when I was already checking in🤦‍♀️

M

Mujibul

22/01/2026 07:15:01

10/10
Positive point:

"Friendly staff, good service, clean and close to the airport."

Negative point:

Everything was good.

H

Hrvoje

02/03/2026 16:41:47

9/10
Positive point:

"New room , very cozy. Bed was perfect, lights incredible.. 11th floor, very nice"

Negative point:

Aucun.

I

Ismail

03/12/2025 07:14:01

10/10
Positive point:

"Hello, we wr upgraded to Avani Hotel and Casino. Beautiful place, reception and general service was excellent."

Negative point:

I want to thank the reservation office and reception for plan B and kind heart. You made our 3days in Maseru worthwhile.

D

Daniel

26/02/2026 07:10:06

10/10
Positive point:

"The staff were amazing! They could not do enough. They were so helpful and made our stay one of the most memorable in 15 years of travel. If you are visiting Petra you need to stay here! The rooms are fantastic and the breakfast sets you up for a great day of hiking around Petra."

Negative point:

Nothing. Everything was perfect!

B

Bo

18/05/2024 20:44:01

10/10
Positive point:

"Affordable price.. location.. view.. amazing reciption staff.. i think the breakfast boufe is the best in kuwait... the bed is so comfy.. chick in took only 1 minute with a very nice smile from the 2 ladies were in the front desk."

Negative point:

Swimming pool is only for ladies

A

Anthony

14/12/2025 19:07:20

9/10
Positive point:

"It is a old hotel with a lot of character and charm. Very high ceilings."

Negative point:

The bathroom could use some work and a deep scrubbing.

R

Richard

16/05/2023 17:31:30

10/10
Positive point:

"We had a great experience at Ibis. The staff was super friendly and we left very impressed. Muchas gracias."

Negative point:

Aucun.

N

Neil

12/03/2026 16:43:26

9/10
Positive point:

"great location , easy to reach by taxi/car very pleasant staff good shower !!"

Negative point:

nothing

L

Lauriane

13/02/2025 04:37:25

10/10
Positive point:

"Beautiful room room with view on the pool and the ocean. All comfort included, the free shuttle to the city center or to the airport is very valuable, the staff was very kind and professional ! Would definitely come back :)"

Negative point:

Note that the breakfast is in extra but exquisite !

P

Peter

14/03/2026 14:14:50

9/10
Positive point:

"I had a really great stay here; the staff were friendly and helpful, my room was spacious and very comfortable; the breakfast buffet was tasty and varied and the two restaurants served excellent food. Despite the high quality and fact Kempinski is an international premium brand, the room rates and restaurant prices were very reasonable"

Negative point:

Please note the hotel is about a 30 minute walk from the main square and public taxis are very few. To get around, you need to have a Mongolian SIM to use the taxi apps, master the bus system, of hitchhike

L

Lisa

19/03/2026 06:20:09

10/10
Positive point:

"Fantastic location right in the heart of the city. Good Breakfast, friendly staff, we arrived and was allocated a double but was quickly changed to a Twin room."

Negative point:

Could not locate the pool.

L

Lindo

15/03/2026 20:03:15

10/10
Positive point:

"The surrounding area and people were extremely friendly"

Negative point:

The fact I did not have remote for the gate to open the gate, had to rely on a car horn.

D

Daniel

26/02/2026 07:10:06

10/10
Positive point:

"The staff were amazing! They could not do enough. They were so helpful and made our stay one of the most memorable in 15 years of travel. If you are visiting Petra you need to stay here! The rooms are fantastic and the breakfast sets you up for a great day of hiking around Petra."

Negative point:

Nothing. Everything was perfect!

S

Shahban

10/08/2025 09:40:43

10/10
Positive point:

"Everything was perfect ! We were family 10/10"

Negative point:

Aucun.

M

Martin

01/02/2026 21:09:00

8/10
Positive point:

"I liked the food and the variety during breakfast. Very friendly staff too."

Negative point:

Shaky internet and the rooms abit small for the pricing.

S

Sandra

02/07/2023 16:22:00

8/10
Positive point:

"Super zentrale Lage in Sousse. Sehr nettes und freundliches Personal."

Negative point:

Leider war die Klimaanlage sehr schwach.

J

Jurgen

12/01/2026 10:22:10

8/10
Positive point:

"Location is great, and rooms are nice and bed is good. Only the bathroom was old fashioned in the old rooms."

Negative point:

The food in the restaurant is ok but not the best and the waiters are slow. The breakfast is very poor and it is better to eat outside at 100% Natural. The reception did no tell us about the yoga which we missed. Also that did not tell us that we should book the whale trip in advance because now it was sold out and we had to book a private trip.

N

Nad

28/07/2024 13:31:53

9/10
Positive point:

"The location was great overall a very good place for abit of relax"

Negative point:

Mainly the location

N

Neil

12/03/2026 16:43:26

9/10
Positive point:

"great location , easy to reach by taxi/car very pleasant staff good shower !!"

Negative point:

nothing

A

Ashleigh

10/06/2025 22:50:43

9/10
Positive point:

"I really enjoyed my stay here - the hotel is like an oasis of calm in Bissau. Staff were all wonderful, friendly and helpful - special thanks to Mariama who very kindly went above and beyond her duties to accompany me to the market so I wasn't alone. Good buffet breakfast, clean swimming pool, lovely gardens, spacious rooms. I felt very safe here as a solo female too."

Negative point:

There was nothing I didn't like.

S

Shevon

22/10/2025 02:58:43

8/10
Positive point:

"The cleanness of this property is 100%the environment is so cool and breath taking there more I can say but u could give it a try"

Negative point:

Aucun.

A

Ana

17/02/2026 01:18:30

8/10
Positive point:

"The hotel itself is modern, and the rooms are impressively large and kept spotless with daily cleaning. A huge shoutout to the staff—they were genuinely helpful and made the stay much better. Breakfast was also very good, with a nice variety of fresh options to choose from."

Negative point:

There are a few areas that need immediate attention. First, the hot water in the shower never quite reached a comfortable temperature. Second, the Spa hours are misleading; it’s advertised until 8 PM but closed at 6 PM during my stay. Location : it’s in the old part of the city, which is charming by day, but the surrounding streets are quite dark at night.

M

Maaike

15/03/2026 10:11:39

10/10
Positive point:

"Very helpful reception Nice location uptown the hill Good admosphere with all kinds of sporty people"

Negative point:

Nvt

S

Sulihi

23/12/2025 03:07:03

10/10
Positive point:

"Simply I can fully trust them. We forgot our backpack in the shuttle bus and moved to San Pedro Island. Hotel staffs were so kind to arrange sending it to San Pedro, and we received it including all valuable goods like mobile phone! Thanks to all involved staff and appreciate their integrity."

Negative point:

Aucun.

S

Selman

10/11/2025 07:16:55

10/10
Positive point:

"The receptionist lady was awesome Hatts off to her for her guest friendly attitude."

Negative point:

Aucun.

E

Esalas27

30/01/2026 16:51:58

10/10
Positive point:

"The location is perfect if your intention is to visit the colonial city. The staff and the place are beautiful, we really enjoy our stay in this hotel"

Negative point:

All was good

E

Elena

07/11/2025 05:50:08

10/10
Positive point:

"Everything!! Can’t find anything wrong! It all so beautiful, staff super friendly, food really good and the lagoon is magical!!"

Negative point:

Aucun.

M

Majdy99

14/10/2023 16:51:58

10/10
Positive point:

"All waz super....super person ...here no racism....😅😅😅"

Negative point:

Aucun.

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